How do I create a filtered view of Items in OnTime
I would like to create a filtered view showing only my items, is this possible in OnTime?
View ArticleGant map in the OnTime.
Hello, In the OnTime is it possible to view the project steps in a Gantt Map? May you help me? Domingues, Fabio.
View ArticleHow can I display more company information on the ticket form?
A Ticket form has only Contact ( and company) listed. We know we can EDIT the ticket and Click on INFO for more information. We also know that we can display Company details in the Grid view. However,...
View ArticleCustomer portal doesn't remember field view choices
One of our customers asked us to add the Due Date field to the Issue list overview in the customer portal. The field itself was easily added to the available fields list for the overview, but is not...
View ArticleView by Release then Project then Rank
I understand how to group by release and then rank or group by project then rank. Is it possible to sort by release then project then rank? OnTime must number the items as they are ranked. If you would...
View ArticleWhy can't I see all of the items I submit in the Customer Portal?
I log in as a customer and the last couple of items I've submitted do not show up on my grid. Please see attachment. Note: All items are Public and the only filter I have for this customer's security...
View ArticleHow to view all items in multiple releases on one screen?
I am responsible for multiple projects and multiple releases in each of these projects. I would like some way to view all items in certain sprints (across multiple projects). For instance, I have 10...
View ArticleNo one in our company can view anything in Ontime - or save edits
Everyone in our company is getting a "The selected item failed to load. Either it does not exist or you do not have permission to view it". I checked permissions, and nothing has changed since...
View ArticleREQUEST: Pin Item ## to Top Bar
I would like to request that the item ## of a feature/bug/etc be moved to the locked top section -- where the Back/Edit/Workflow buttons are -- when viewing/editing an item. I sometimes need to refresh...
View ArticleRelated Items aren't visible for all users
We have the problem that our ontime users didn't see the "related items". Only the few which has admin privileges seen it. What I have to change in OnTime it that all user see the "related items"?...
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